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Help and support

Getting help with an app

Send a question about the app or describe a problem.

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How to use this page

  1. Tell us which device you’re using, what you tried, and what happened.
  2. If you know the app version, include it.
  3. Use an email address where we can reply.
  4. Leave passwords and other private information out of your message.

What to check next

Open the page for the app that has the problem, then choose its support link. When something fails repeatedly, include the steps that lead to the problem.