Help chevron_right Admin chevron_right Help Articles Management
Admin

Help Articles Management

Manage the help articles that appear in the help dropdown across all pages. Each article is linked to a specific page via its page identifier.

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Help Articles Management

This page allows you to create and manage help articles that provide contextual help throughout the application. Each article is associated with a specific page using the page_identifier field.

Page Identifier Format

The page identifier follows the pattern: namespace/controller_name/action_name

Examples:
- admin/dashboard/index — Admin dashboard
- babel/translation_tasks/index — Babel translation tasks list
- public/home/home — Public homepage

How It Works

  1. When a user visits any page, the help dropdown in the header checks for a matching support article.
  2. If found, the article summary is displayed in the dropdown.
  3. A link to the full article on the /support page is provided.

Fields

  • Title — The article heading
  • Slug — URL-friendly identifier (auto-generated from title)
  • Page Identifier — Maps this article to a specific page
  • Namespace — Which section of the app (admin, babel, etc.)
  • Summary — Brief text shown in the dropdown
  • Body — Full article content
  • Published — Only published articles appear in the dropdown